Orders

Stock availability information

• How do back orders work?
• Product stock availability explained
• What if an item on my Click & Collect order is out of stock?

Placing orders

• Placing an order
• Why is my order split over multiple deliveries?
• How do pre-orders work?

Order changes & cancellations

• Have I been charged for my cancelled order that failed verification?
• What if the price drops on an item I have ordered?
• What if I change my mind about my Click & Collect in-store and wish to buy something different?
• Can I change the nominated store of my Click & Collect order after purchasing?
• Can I cancel my Click & Collect order?
• Can I change my delivery choice after placing my order?

See all 10 articles