How do I update my JB account details?

You can easily change your account details by heading to the Manage account section.

Changing your name or email address

1. Log into your account and go to ‘Manage account’
2. Select ‘Change’ near your name and email address in the ‘Your details’ section.
3. Update your details and tap ‘Save’.

Log in

A few things to note:

• Changing your email address will send off a verification email to your new address so your account stays secure.
• Name or email address changes on your account will not update your details for any in-progress orders. If you need to fix up your details for an order you just placed, please contact us.
• We cannot merge accounts if you have previously created an account with a different email address.

Changing your mobile number

1. Log into your account and go to ‘Manage account’
2. Select ‘Change’ near your mobile number
3. Update your mobile number and tap 'Verify phone number' and follow the prompts to verify your number and save it to your account.

That’s it! Your new mobile number will be saved and now anytime you get a digital receipt sent to you after shopping in-store it will automatically appear in the ‘In-store receipts’ tab under the Purchases section in your account.

If you need to update your saved addresses, see our article on managing your addresses.