We will always endeavour to keep at the forefront of technology and add the details of upcoming items to our website. These items can be pre-ordered, but please remember that they cannot ship until stock arrives in the country and this can be difficult to estimate accurately at times.
Manufacturing and sea freight delays can and do occur and these are out of our control. We will keep Pre-Order customers updated on their items as regularly as possible.
When pre-orders are typically released for delivery
- Pre-orders placed 3 or more business days before release: Dispatched from our Auckland Warehouse 1 day prior to the official release date.
- Pre-orders placed within 3 business days of release: May not be dispatched until after the official release date.
If we have authorisation, we will always endeavour to ship your goods prior to release date so you will receive them as close to release date as possible.
However, sometimes embargoes are placed on items meaning that we cannot ship them before the official release date. Please remember to include the standard mail delivery times when estimating when you will receive your pre-ordered item - this additional time is highlighted during the checkout process.
For more information see our How do pre-orders work article.