Once you receive your tracking link you can call Courier Post and request an authority to leave on your package. This is also where you can tell them the safe location to leave it.
Important things to note:
- Dog owners: Please keep your furry friends secured so our delivery courier can safely leave your order on the premises.
- JB Hi-Fi will not be held responsible for any items that are lost or stolen as a result of selecting a safe delivery instruction. For more information, please see
- We can only leave standard packages in safe locations. Unfortunately due to the size of the bulky deliveries these cannot be safely placed anywhere.
If you are using Uber delivery:
- Depending on your order total, you may have the option for the driver to “Leave in a safe place.” If this is available, you can choose a location from the dropdown or select “Other” to provide specific instructions.