When you buy online, we provide a range of convenient delivery options so you can get your purchases when you want. At checkout, we’ll show you the available options and delivery costs based on the items in your cart and where you need them delivered.
Standard delivery (1-4 days)
This is the standard package option. The estimated delivery date will vary as this depends on where you live and where the item is shipping from. A signature is required unless you have an authority to leave request on your property.
- Auckland and metro areas are generally overnight if the order is placed before 12pm.
- Standard delivery includes PO box delivery across NZ.
Express Evening Service – Fastest Delivery Option (available at selected stores & locations only)
The estimated delivery time is between 6-9pm on the day of purchase, if your order is placed before 2 pm on a weekday (excluding public holidays).
Any order using this delivery option which is placed after 2pm, on the weekend or on a public holiday will be delivered between 6-9pm on the next weekday that is not a public holiday.
Bulky delivery for large items (2-10 days)
Bulky consists of anything larger than 1.5m long and over 25kgs. The estimated delivery date will vary as this depends on where you live and where the item is shipping from. Someone is required to be home to receive the product and contact will be made with you before delivery.
Delivering to remote locations in New Zealand
Our national courier networks cannot provide door-to-door services to some rural NZ areas. In these cases, if delivery is possible, surcharges may apply to the standard rates. Alternatively, couriers will provide delivery to local depots for customer collection of goods.
Uber
We offer Uber ASAP and Uber Scheduled deliveries in metro areas. ‘Uber’ will show as a delivery option depending on the time you’re placing an order, the items you’re ordering, their availability and if your items are coming from a store that accepts Uber pickup.