Help & Support

Get in touch

Submit a request

Send us some details about your request and our home grown support team can help out.

Store service feedback

Compliments and complaints about your in-store experience.

Website feedback

Like what you see or found a bug we need to squish? Help us improve your experience.

Online order enquiries

Enquiries related to active online orders. For anything else, please contact your local JB store.
JB Online Customer Service 0800 524 434
9am - 5pm everyday (NZST)